Our 14-Day Bulletproof Guarantee

Try It For 14 Days, Risk-Free

We are so confident that you will be satisfied with our product's superior performance that we want you to try it completely risk-free. Our Bulletproof Guarantee is designed with you in mind:

How Our Guarantee Works

Your Trial Starts on Delivery

Your 14-day, risk-free trial doesn't start until the shipping carrier confirms your RES-Q device has been delivered.

We'll Keep You Updated

No need to watch the calendar. We will send you friendly email reminders letting you know where you are in your free trial.

Not 100% Satisfied?

If you're not completely satisfied for any reason, call us to cancel on or before the 14th day.

Easy, Prepaid Returns

We will provide you with a prepaid return postage label to send the hardware back in its original box.

Get a Full Refund

Once we receive the device, you'll get a full refund. It's that simple.

To Initiate a Return Under the Guarantee

Step 1: Call Our Support Team

You must call our support team at 1-833-280-2595 on or before your 14th day of service to request a cancellation.

Step 2: Return the Device

Use the prepaid return label we provide to send the device back in its original packaging.

Step 3: Receive Your Refund

Once we receive the returned device, we'll process your full refund.

Important Terms & Conditions

Return Timeframe

To qualify for a full refund, the RES-Q device must be shipped back to us within 72 business hours of your cancellation call. Failure to return the device within this timeframe may result in a $100 restocking fee.

What's Covered

Full refund of service charges
Full refund of equipment charges
No questions asked cancellation
Prepaid return shipping
No early termination fees during guarantee period

What's Not Covered

Activation fees (non-refundable)
Setup fees (non-refundable)
Usage charges for services used during the trial period
Devices not returned within 72 business hours (subject to restocking fee)
Devices returned damaged beyond normal wear and tear

Guarantee Eligibility

This guarantee applies to:

New customers only
First-time service activations
Residential and business accounts
All RES-Q product lines

How to Contact Us

Customer Support

Phone: 1-833-280-2595
Hours: Monday through Friday, 8:00 AM to 5:00 PM EST
Email: resqsupport@albionventuresllc.com

Our Commitment to You

At RES-Q, we believe in our products and services. This guarantee reflects our commitment to your satisfaction and our confidence in delivering superior connectivity solutions. We want you to experience the peace of mind that comes with reliable, professional-grade internet connectivity.

Ready to Try Risk-Free?

Experience the RES-Q difference with complete confidence. Your satisfaction is guaranteed.

Start Your Risk-Free Trial