Acceptable Use Policy

Effective Date: Upon activation of service

1. Acceptance of Terms

By activating, using, or paying for Albion Ventures LLC's products or services ("Service"), you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Acceptable Use Policy. You also agree to the Company's ancillary policies, including the Terms of Service and Privacy Policy.

If you do not agree to all the terms contained within this Policy, you must not use the Service and should contact the Company immediately to cancel.

2. Term and Termination

2.1 Commencement of Service

This Policy is effective upon the activation of your Service and shall continue on a monthly basis until terminated by either party as described herein.

2.2 Subscriber's Right to Terminate

You may terminate this Policy at any time. To initiate the cancellation of your account, you must contact Albion Ventures directly by telephone at 844-840-SAVE (7283) during normal business hours (Monday through Friday, 8:00 AM to 5:00 PM EST) and speak to a Customer Care Specialist.

Important: Account termination requests will not be considered valid if submitted via email, support ticket, postal mail, or any other method.

2.3 Service Plan Modifications

You may request to upgrade or downgrade your service plan by calling 844-840-SAVE (7283).

2.4 Company's Right to Terminate

The Company reserves the right to terminate this Policy and your account at its sole discretion, without notice. In the event of termination for convenience, the Company will provide a prorated refund for any prepaid fees corresponding to the remainder of the billing cycle. However, no refund shall be issued for a termination arising from conduct that violates this Policy or the Terms of Service.

3. Company-Provided Equipment

3.1 Return of Equipment

Upon termination or closure of the account, all equipment provided by the Company must be returned within thirty (30) days, unless otherwise specified in writing.

• Indoor modems: The Company will provide a prepaid shipping label
• Exterior equipment: The Company will schedule a technician visit to retrieve the equipment

3.2 Fees for Unreturned or Damaged Equipment

Your account will be charged a fee for any equipment that is:

• Not returned to the Company within the specified timeframe
• Lost or stolen
• Returned with damage exceeding normal wear and tear

4. Payments and Billing

4.1 Automatic Payments

Service payments are automatically deducted on a recurring monthly basis from the payment card on file. It is your sole responsibility to maintain a valid payment method and update card information as necessary to ensure the account remains in good standing.

4.2 24-Month Term Plan and EaaS Charge

The Company offers an optional 24-month Term Plan. Subscribers who commit to this 24-month term will not be assessed an Equipment as a Service (EaaS) charge. Subscribers who do not subscribe to the 24-month Term Plan shall be subject to the standard EaaS charge associated with the Company-provided Cellular Router.

4.3 Delinquent Accounts

Any account with a balance more than fifteen (15) days past due will be subject to suspension. Suspension of service may result in:

• Loss of any contracted or promotional pricing
• Requirement of a reinstatement fee to restore service
• Account termination if not brought to active status, with appropriate termination fees

5. Prohibited Uses

This policy is designed to protect the Service, customers, and the Internet community. Service may be denied or terminated for the following activities:

5.1 Illegal Activities

• Any illegal activities or violations of applicable laws
• Posting or transmitting obscene, hateful, or legally actionable content
• Defamatory, fraudulent, or deceptive communications
• Intellectual property violations
• Export law violations

5.2 Network Abuse

• Hacking, spamming, or denial-of-service attacks
• "Spoofing" IP addresses or "flaming" other users
• Using "cancel-bots" or disrupting normal online dialogue
• Introducing viruses or harmful code
• Excessive traffic or Service disruption
• Unauthorized automated traffic generation

5.3 Inappropriate Content

• Obscene, indecent, pornographic, or hateful content
• Off-topic newsgroup posts
• Harassment, threats, or impersonation

5.4 Service Restrictions

• No reselling of the Service
• No excessively high-volume use that negatively impacts network performance
• No server hosting (personal or commercial)
• SIM card must remain in Company-provided device only

6. Copyright Infringement

Service may be terminated for repeat infringers under the Digital Millennium Copyright Act (DMCA). Albion Ventures reserves the right to terminate service to any subscriber who is deemed a repeat infringer in its sole judgment.

Appropriate circumstances for termination may include:

• A subscriber being found by a court to have infringed on two or more occasions
• A subscriber receiving multiple DMCA takedown notices
• Other evidence of repeat copyright infringement

7. Compliance and Monitoring

You must comply with all applicable laws, obtain permissions for protected content, and notify Albion Ventures of unauthorized use at resqsales@albionventuresllc.com.

Albion Ventures may cooperate with legal authorities, including providing user data or monitoring networks when required by law.

8. Revisions and Amendments

The Company reserves the right to revise, amend, or modify this Policy at any time. The Company will provide a minimum of thirty (30) days' notice of any material change. Notice will be posted on the Company's official website and/or delivered to the email address associated with your account.

Your continued use of the Service after the effective date of any modification constitutes acceptance of the revised Policy.

Contact Information

For questions about this Acceptable Use Policy, contact us:

• Phone: 844-840-SAVE (7283)
• Email: resqsales@albionventuresllc.com
• Security Issues: security@albionventuresllc.com